Domestic (Thailand): Orders are delivered within 2–3 business days via Kerry or EMS Thailand.

International: Delivery typically takes 7-15 business days, depending on the destination and customs processing.

ORDER PROCESSING

All orders are carefully processed and shipped within 1–3 business days. Should any unexpected delays occur, we will contact you promptly to provide an update and estimated delivery time.

SHIPPING ISSUES

If you encounter any issues tracking your shipment or experience delays, we recommend contacting the shipping carrier directly for the fastest resolution. Our team is also available to assist with any questions or concerns, please reach out to us at blocstorebkk@gmail.com.

REFUSED OR UNCOLLECTED SHIPMENTS

In cases where a shipment is refused or not collected from the designated delivery point, the package will be returned to us. Once received, we will contact you to arrange re-delivery or discuss alternative options.

DUTIES & TAXES

For international orders, customers are responsible for any customs duties, import taxes, or additional fees imposed by their country. These charges are determined by local regulations and are not included in the order total at checkout.